Major Incident Manager - Contract
Inside IR35 via Umbrella Company
Remotely based
Financial Service Client - Glasgow
A busy Glasgow based Financial Services Client is currently seeking a contract Major Incident Manager to join their multi-disciplinary team. Helping to advance the Incident Management team/service, the successful candidate will be required to run major IT service incidents and restore services to customers and colleagues as soon as possible.
Whilst the base location will be Glasgow, it is expected to be based remotely for the majority of the contract. The role has a banding of £450 - £550 per day to an FCSA Umbrella Company.
Key knowledge & experience required in this Contract should include;
* Previous experience working as a Major Incident Manager with deep & proven knowledge across the full Incident Management landscape
* Experience of Partner engagement through incidents and/or Service Reviews
* Previous Incident Management skills & experience within another large & established Financial Services organisation will be highly advantageous
* Extensive experience in working with ServiceNow
* Excellent (internal) Customer Service & Stakeholder Management experience with 1st class communication skills & the ability the work closely with users across all levels of the organisation
* Excellent planning & prioritisation skills with 1st class problem solving skills
*Once embedded into the role, there will be a requirement to work standby / on-call to support incidents (once in 6 weeks).
If the above summary appeals to you, PLEASE APPLY NOW to be considered for this contract. Our Client always have a pragmatic approach to recruitment and they're seeking strong Incident Management professionals with the ability to hit the ground running in new environments.
Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.
