Our global data analytics and credit reporting company is seeking an experienced Technical Writer to join their IT Service Desk team.
6 month initial contract with hybrid working requiring days in the office in Nottingham. Day rate of £400 - 440 per day to an umbrella company.
The selected candidate will be responsible for creating, maintaining, and enhancing knowledge assets including runbooks and process improvements.
Key Skills and Experience:
- Proven background working as a Technical Writer, ideally with experience of working in IT Support / Service Desk environments.
- Knowledge management tools and technologies, such as ServiceNow and confluence, to capture and maintain Knowledge Articles.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to high-quality documentation.
If interested, please Apply Immediately!
Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated.
Diversity to us, includes but is not limited to educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race, and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.
